FAQs

Frequently Asked Questions

About Our Service

1. What is All Goodness No Gluten?
   We’re a gluten-free grocery delivery service offering a wide selection of gluten-free products delivered right to your door in the Somerset County, NJ area and beyond.
2. Who can order from All Goodness No Gluten?
   Our service is currently available to customers in Somerset County and nearby towns. We’ll be expanding our delivery zones soon! Also, if you are close to our delivery area, please email us.  We may be able to accommodate special requests.
3. Do you have a physical store?
   Not at this time. We’re an online-only delivery service designed to make gluten-free shopping more convenient.
4. How often do you add new products?
   We update our selection regularly and welcome your product requests!

 Product Information

5. Are all your products gluten-free?
   Yes! Every item we carry is gluten-free or produced by reputable gluten-free brands. However, some products are tested and certified by a 3rd party and others rely on the manufacturer's claims.  We have tried to call the certified products out by adding (CGF) after the products name (meaning certified gluten free).  We have also tagged these as 'certified gluten free' and not just gluten free in the search terms. And we have added photos and ingredient listings, where possible, so you can make your buying choices, just as you would in a regular store.  If you have any questions, please reach out to us and we will try to get answers from the manufacturer.
6. Why do some products have (CGF) after their product name?

These products have asserted on their packaging and/or websites that they have completed auditing and/or testing by an independent 3rd party to support their gluten free claim.

5. Do you offer products that are also dairy-free, nut-free, or vegan?
   Yes, many of our items meet multiple dietary needs. You can filter by dietary preferences or check product descriptions for details.
6. Are your products safe for people with celiac disease?
   Yes, many of our products are safe for people with celiac disease. but all consumers should read all information on the product packaging to verify the manufacturer's claim and consult their physician if there are any questions.
7. Can I suggest new products for you to carry?
   Absolutely! We love customer input. You can submit requests via our contact form or on our Facebook community page. We will do our very best to source it whenever we can. 

Ordering & Delivery

9. How do I place an order?
   Simply browse our website, add items to your cart, create an account if you are new and check out online. You’ll receive an email confirmation once your order is placed.
10. What areas do you deliver to?
    We currently serve Somerset County, NJ, and nearby towns.  A full delivery area map is available under the 'Delivery Area' page.
11. When will my order arrive?
    You will receive a delivery window as a part of the ordering process.
12. Is there a delivery fee or order minimum?
    There is a $10 delivery fee for all deliveries within our area over $50.  Any orders under $50 will have a $15 fee.  Special rates will apply for areas outside our delivery area.  Also, there is a modest order minimum of.
13. Can I pick up my order instead of having it delivered?
    Not at this time, but there may be future opportunities for this option.
14. Do I need to be home for delivery?
    For frozen items, yes. For dry goods only, we can leave your order in a secure, shaded location upon request.

Payments & Returns

15. What payment methods do you accept?
    We accept major credit/debit cards and other secure online payment methods.
16. Can I modify or cancel my order after placing it?
    It will depend on the circumstances.  Please reach out to us directly at admin@allgoodnessnogluten.com to work with us to make changes.
17. What if I receive a damaged or incorrect item?
    Contact us within 24 hours and we’ll make it right with a replacement or refund.
18. Do you offer refunds or exchanges?
    We stand by the quality of our products. Refunds or credits are offered in cases of error, damage, or quality issues.

Community & Support

19. How can I join your gluten-free community?
    Follow us on Facebook at @allgoodnessnogluten to connect with others, share product feedback, and stay updated on new arrivals.
20. Do you offer subscriptions or recurring deliveries?
    We’re working on it! Sign up for our newsletter to be notified when this feature launches.
21. How can I contact customer support?
    Email us anytime at admin@allgoodnessnogluten.com or call 640-267-4820. We’re always happy to help.
22. Can I give feedback on the website or delivery experience?
    Yes, please! As a growing service, your feedback helps us improve every step of the way.